Customers have five (5) days from the date of receiving an order to notify Kawartha TV & Stereo of any shortage of product in a shipment or incorrect parts in a shipment.
Kawartha TV & Stereo will supply a 30 day warranty (based on the selling date of the order invoice) all parts. Defective parts must be returned in the same condition as received. Kawartha TV & Stereo will, at our discretion, replace or refund the amount paid by a customer for a part deemed defective under the warranty term.
The customer is responsible for shipping costs incurred for any returned product. Kawartha TV & Stereo does not cover shipping charges for returned products.